Chizu @ IOI City Mall

LG-K11A, City, IOI City Mall Putrajaya, Lbh IRC, Ioi Resort, 62502 Sepang, Putrajaya, Malaysia
+60 11-2889 4563
$$$ Cafe
(106 Reviews)
Price Range RM 1–20

Welcome to Chizu @ IOI City Mall, a delightful café nestled in the vibrant heart of IOI City Mall, Putrajaya. This charming spot is a haven for dessert enthusiasts and coffee lovers alike, offering an exquisite selection of sweet treats and aromatic brews that promise to tantalize your taste buds.

As you step into Chizu, you'll be greeted by a contemporary and inviting atmosphere, making it the perfect place to unwind after a day of shopping or simply to indulge in a serene coffee break. The ambiance, though slightly lively due to its proximity to the walkway, adds to the bustling energy of the mall, inviting you to soak in the vibrant local scene.

Chizu is particularly famous for its standout desserts, and the Tiramisu Banjir is a must-try. This indulgent treat features rich, creamy layers that melt in your mouth, perfectly balanced with a unique twist that reflects the signature Chizu touch. As one satisfied customer, Remy HvacPro, enthusiastically puts it, it’s “absolutely amazing.” Pair your dessert with their smooth, aromatic coffee for a truly delightful experience.

If you’re in the mood for something a little more adventurous, don’t miss out on their croissant with Japanese cheese—a flaky, buttery pastry that is so tempting, you might just find yourself wishing for seconds. For those keen on trying something new, the Ribbon Croissant in flavors like the Pistachio Kunafa Dark Chocolate Duo is highly recommended for its luxurious taste that feels indulgent yet approachable.

However, it’s worth noting that some customers have voiced concerns about recent price hikes, particularly regarding beverages. As liliankuan 1 Kuan mentions, while pastries may justify their pricing, it’s disappointing when the cost of drinks seems to surge without clear reason. This local feedback provides a balanced perspective on the café’s offerings.

Another notable mention is their matcha latte, which, while delightful, may vary in preparation—Alya Irdina mentions that hers had clumps. Yet, the strawberry matcha cookie was a hit, showcasing that there are gems to be found on the menu. If you’re feeling adventurous, why not try the latest buzz, the bamboloni, and see how it ranks among other recent trends?

At Chizu, customer service shines as brightly as the desserts, with staff consistently noted for their friendliness and helpfulness. Afiqah Anuar's glowing review emphasizes just how attentive and warm the team can be, ensuring your visit is more than just about the food—it's about the overall experience.

In conclusion, Chizu @ IOI City Mall is a sweet escape that deserves a spot on your must-visit list. Whether you're stopping by for a rich dessert or a refreshing coffee break, this café promises to deliver flavors and experiences that linger long after your last bite. So, grab a friend, take a seat, and let the delightful offerings of Chizu elevate your day!

Service options
Delivery
Takeaway
Dine-in
Highlights
Great coffee
Great dessert
Great tea selection
Popular for
Solo dining
Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Offerings
Coffee
Quick bite
Small plates
Dining options
Brunch
Dessert
Atmosphere
Casual
Cosy
Trendy
Crowd
Groups
University students
Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards
Children
Good for kids
Openings Hours

Monday

10:00 AM - 10:00 PM

Tuesday

10:00 AM - 10:00 PM

Wednesday

10:00 AM - 10:00 PM

Thursday

10:00 AM - 10:00 PM

Friday

10:00 AM - 10:00 PM

Saturday

10:00 AM - 10:00 PM

Sunday

10:00 AM - 10:00 PM

106 Reviews
Remy HvacPro

18 Aug 2025

Chizu Cafe at IOI City Mall is definitely a must-visit spot for dessert and coffee lovers! Their Tiramisu Banjir is absolutely amazing — rich, creamy, and perfectly balanced with that signature Chizu touch. The coffee was smooth and aromatic, pairing beautifully with their pastries. Don’t miss out on the croissant with Japanese cheese — buttery, flaky, and so tempting you’ll want seconds! Perfect place to chill, catch up with friends, or just enjoy a sweet moment of happiness. Highly recommended!

Alya Irdina

11 Aug 2025

matcha latte could be better because it wasn’t whisked properly so there were clumps but it’s okay. strawberry matcha cookie was good. overall 7/10

liliankuan 1 Kuan

29 Jul 2025

Before, was my favourite Japanese cafe because reasonable price. Now, I don’t think so. Everything so much hiked especially their beverage….all above Rm$10….that’s insane. Pastries can be excuse but beverages shouldn’t keep increasing more than foods. Now, they have bamboloni Hyped in Canada recently but here, is already over long ago.

Afiqah Anuar

03 Jul 2025

Tried their new menu, the Ribbon Croissant for all their flavours. Love the Pistachio Kunafa Dark Chocolate Duo, it tasted expensive! And the staffs really helpful and friendly too

DrH MN

02 Jul 2025

17 August 2025 (Ahad) Food: Good but over price Ambience- Good. Near walkway so bit noisy. Staff - Excellent Parking: Mall parking Overall- ok

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